TERMS OF SERVICE
Effective: [05/15/23] Updated as of: [I05/15/23]
1. Agreement
By ticking the age verification and the "Terms of Service" checkbox during the registration process, the user acknowledge that he/she has read, understands, and agrees to be bound by NWTPI’s User Agreement in its entirety and without reservation. As such, the User Agreement constitutes a binding legal document between the user and Juego (New Way To Play Incorporated). The Agreement governs the user's use of our gaming services at all times.
2. Modification
We reserve the right to amend, update, and change these terms and policies (or parts thereof) over time. If any changes are made, the updated version will be effective upon posting on this Website or mobile application (“App”). By continuing to use, connect to and participate in the Services through the Website and the Devices following any such changes, the User will be deemed to have agreed to and accepted the revised or updated terms and policies. Besides, the User acknowledges and agrees that the User is solely responsible for accessing any such revisions, updates, and/or changes. Juegos is under no obligation to, but may in its sole discretion, notify User of such revisions, updates and changes.
3. Information and intellectual property rights
Information, materials and data, including but not limited to marketing plans and materials, results, statistics, , text, icons, audio and visual information provided, disclosed, accessed, generated and/or collected by Users through the Website, Services, devices and/or other means are the property of Juego and/or Juego subsidiaries/licensors/partners. They are intended for the personal, non-commercial use of the User.
Except as expressly provided in these Terms, User may not adapt, copy, modify, reproduce, store, distribute, display, publicly broadcast, cable, publish, transmit, sell, loan, rent, license or otherwise make available the Information to any other person or any other website, online service or other medium and/or connected device in any manner or by any means without our prior written consent or that of the owner of the third-party information.
The software, services and information available on the Website and/or through connected devices are protected by copyright, trademark and other forms of intellectual property rights and patents. All right, title and interest in and to the software, services and information on the Website are owned, licensed or controlled by Juego and/or Juego subsidiaries/licensors/partners. The User acknowledges that by using the Website and/or the software, services and information available through connected devices or by linking to the Website, the User does not acquire any right, interest or license in or to the software, services and information.
4. Condition of use
As a condition of using the Services, the User warrants and undertakes that the User shall not use or link to the Site, the Services, the Software and/or the Information for any purpose that would violate any law applicable to the User, violate these Terms and/or be prohibited by these Terms. In addition to all other representations and warranties set out in these Terms, the User at this moment further warrants and undertakes that, as a condition of using the Services:
5. Registered to open an account and become a member
In order to participate in and use the Services through Juego, the User must complete an account opening and membership application ("Membership Application") following the procedures described on the Website. The User represents and undertakes that all information provided by the User in registering and processing the Membership Application, including the User's name ("Name"), source of funds (including relevant bank account and card numbers) and address as stated in the Membership Application, is true, accurate and complete in all respects. Juego will take necessary and reasonable steps to maintain the confidentiality of personal information provided to us by users. Personal data and entry information we receive from users will be kept strictly confidential unless any law requires disclosure, statute, regulation, order or decision of a court or regulatory body or relevant regulatory or law enforcement authority or by these Terms and Conditions. We reserve the right to disclose Users' data to our payment processing service providers and financial institutions to the extent necessary to process payment transactions for the Website's services. The User is also solely responsible for ensuring that the User's use of and connection to the Website, the App and the information contained therein, the downloading and installation of software and/or the User's use of and participation in the Services are not prohibited by any laws applicable to the User.
To verify a user's membership application, we also require proof of identity and age (e.g., a valid photo ID and a proof of address). Users should notify us of any changes to the specific original information they provide. Juego reserves the right to confirm a user's name and address, including by mail, to ensure a user's name and address. Juego may also, at its sole discretion, use other security measures to verify the information provided by the User. By agreeing to these terms, the User consents to Juego linking, using, processing and storing the results of any identification or verification of the User. We reserve the absolute right to refuse any user's application for membership for any reason. We are only responsible for the official, alternative Juego website published in the online live help. We are not liable for any damage caused by members accessing other links that look like Juego. If you have any further questions, please contact our online customer support team directly. In case we determine that a user has more than one account with Juego, we reserve the right, in our sole discretion, to treat all of the User's accounts with Juego as one combined account, delete the excess accounts, or terminate this agreement with the User.
6. Game Rules
Any gaming entries placed by the User are subject to the specific game or event rules and these Terms and Conditions' provisions. In the event of an obvious error or indication of an incorrect participant in any hand, all entries placed are void for that raffle. Juego also reserves the right to void any game in the event of a system failure. Juego reserves the right to freeze or cancel a customer's account if it is found to be in breach of these Terms and Conditions or in some way fraudulent, trespassing, attacking, falsifying or corrupting the standard rules. In such case, all resulting account balances will be frozen and forfeited without the requirement of any prior notice from Juego. The use of artificial intelligence or software ("bots") to pay the games in the Website or App is strictly prohibited. Also, users are responsible for ensuring the accuracy of their own account details.
Subject to other provisions of these Terms and Conditions, once a user has entered into a game, the User may not change the details of the entry. All entries are recorded in the transaction history database. Juegos transaction history is final and conclusive for all transactions and entries placed. Subject to the other provisions of these Terms and Conditions, a transaction is deemed valid and accepted by Juego when the transaction code appears on the User's screen and is effectively displayed in the User's transaction history. The decision of Juego shall be final and conclusive in respect of any game entry, raffle ticket, and other related transactions.
7. Software usage rights
The User hereby acknowledges and agrees that the User's access to the Software by downloading the App or through any other means to the Website for its remote use is part of the Services and property of Juego and/or Juego subsidiaries/licensors/partners; the User shall have no rights to this Software. The User may not adapt, copy, modify, reproduce, store, distribute, display, publicly broadcast, transmit, broadcast, cablecast, publish, transmit, sell, loan, rent, license, or otherwise communicate or make this Software accessible to any other person, websites, online services or any other media and/or connected devices in any way or by any means.
9. Transaction settlement
If the User uses a credit or debit card, the cardholder's name must be the same as the name used in the membership registration and application process. If the cardholder's name does not match the name used in the account registration and membership application, Juego reserves the right to refuse to settle the relevant transaction. The User assumes all responsibility for payment of all amounts due to Juego and/or other users, as the case may be. The User agrees not to affect or cause to be effected refunds of any payments, refuse or revoke payments, and reimburse Juego for all refunds, refused or revoked payments, and all losses and expenses incurred in connection therewith. In its sole discretion, Juego reserves the right to terminate services or payments to individual users or users who have made payments using certain types of credit or debit cards. Taxes and fees payable under any applicable law regarding prizes and rewards are the sole responsibility of the User.
10. Promotions and rewards
All promotions, rewards and special offers are subject to these Terms and Conditions and any rules and regulations that Juego may establish from time to time in relation to specific promotions. Juego reserves the right to suspend, cancel or modify such rewards or promotions and/or their related terms and conditions at any time. If Juego determines that there has been abuse or attempted abuse of a reward or promotion or a likelihood of benefit from such abuse, Juego reserves the right, at its sole discretion, to prevent, refuse, suspend, or withdraw any user from participating in the reward or promotion in such a manner as it deems appropriate. We reserve the right to cancel any transaction if a reward or promotion is being abused. The amount of money in the accounts of the individuals, relatives, organizations, bookmakers and their employees involved will be immediately seized.
11. Compensation
The User agrees to reimburse Juego shareholders, employees, officers, directors, licensees, distributors, affiliates, subsidiaries and/or agents for any loss, damage or claim (including reasonable attorneys' fees) arising out of the User's connection to the Site, downloading or installation of software, playing and/or otherwise using the Services, software and/or information, and/or breach of these Terms and/or Rules. The User shall compensate Juego in full for any loss, damage or claim (including reasonable attorneys' fees) against Juegos shareholders, officers, directors, licensees, distributors, affiliates, subsidiaries and/or agents arising out of any breach of these Terms and/or Rules.
12. Disclaimers and Special Cautions
It is an entirely personal choice, based on personal judgement and analysis, and is done at your own risk. By entering into a game, the User acknowledges that the service, Website, the App and information are not offensive, unfair or contrary to public morals. We do not encourage anyone to use and/or access the website, information, services, materials, and the creation and provision of the site in circumstances where such use or access is illegal. The User is solely responsible for compliance with applicable laws. Juego makes no representations that the Services, Software, Site, the App or information thereon complies with the laws applicable to the User. The Services, Software, Site, the App and Information are provided on an "as is" basis. Except as expressly provided herein, Juego makes no representations or warranties concerning the services, software, website, the App and related information. All representations or warranties, express or implied, statutory or otherwise, concerning the services, software, website and information are hereby excluded to the fullest extent permitted by law. Juego does not warrant the accuracy, timeliness, security, continuity, correctness or resistance to outside interference of the services, software, website or information, or the correction of any defects found. Juego also does not guarantee that the services, software, website, the App and information or the server that makes them available are free of any viruses, spyware, adware, programs or any other features that are malicious, destructive, or that may cause your computer
to crash. The User agrees to take precautions, at its own expense, to ensure that the processes, methods and/or connected equipment used to use or connect to the services, as well as the installation of the software and the use of the website, do not introduce computer viruses, spyware, adware or other code that is malicious, destructive or can cause computer breakdown or other risks of interference with or damage to its connected equipment or the data stored therein.
Juego shall not be liable for any system errors or communication errors relating to the settlement of accounts or other aspects of the Services. In such a case, Juego reserves the right to cancel all transactions affected by such errors and to take any corrective action. In no event shall Juego be liable for any damages, losses or expenses incurred by the User in connection with, use of or participation in the Services, the website, the App, the software and the information, including any interference with or corruption of the User's connected equipment or data stored therein. In addition, Juego makes no warranties or representations and is not responsible for the content of the services, website, software and information provided by third parties, including but not limited to broadband and telecommunications service providers, and in no event shall Juego be liable for any breach, fault or omission on the part of such third-party partners. In no event shall Juego, its affiliates, associates, partners, officers, employees and agents be liable for any damages, losses or expenses, including, without limitation, any direct, indirect, consequential or special damages arising out of or in connection with the User's connection to or use of the services, website, software and information, or the User's downloading, installation or use of the software. Any direct, indirect, consequential or special damages or economic loss, whether or not Juego has been advised of the possibility of such damages, losses or expenses. The User acknowledges that the information may be temporary, in whole or in part, and may be amended, modified, or changed according to this clause. Accordingly, the User acknowledges that the information is for information purposes only and does not constitute any advice, opinion or solicitation, nor does it constitute any binding representation, warranty, contractual obligation or the content and basis on which the User relies.
The User hereby acknowledges and agrees that the exclusion of all liability and obligations described in this provision represents a fair and reasonable allocation of risk and benefits under the agreement between the User and Juego, taking into account all relevant factors, including, without limitation, the value of the consideration provided by the User to Juego. The User further agrees that the previous waivers and regulations shall be enforceable to the fullest extent permitted by applicable law. Internal player account transfers are strictly prohibited. Money laundering transactions between player accounts are not permitted in accordance with the terms of the Anti-Money Laundering Policy. Such cases will be carefully verified and dealt with strictly. Arrangements involved in "money laundering" may be closed, and all account balances (including deposits and any winnings) may be deducted.
13. Termination, closure and suspension of services
Juego has the right, in addition to Juego other rights under this section, to void any rewards or prizes, and forfeit the balance in the User's account. Further, Juego may terminate this agreement and/or suspend the provision of services/freeze the User's account, in its sole discretion, if Juego has good reason to believe or prove that.
In case Juego suspends the provision of the service and/or freeze an account as required. In that case, the service and the user's account will be reinstated and unfrozen after the user has implemented the necessary corrective action (if correctable) and received a confirmation from us that we are fully satisfied with the user's corrective action. Freezing/closing accounts where the same player has registered for multiple accounts and where one of the accounts is suspended or closed for any reason, we reserve the right to close the other accounts and terminate/cancel all deposit/withdrawal transactions.
14. Force majeure
If Juego fails or is delayed in performing any of its obligations under these Terms and Conditions due to any of the events outside its control (Example: acts of God, changes in applicable laws and regulations, acts or omissions of governmental, civil or military authorities, court orders, terrorist activity, lightning or fire, strikes, lockouts or other labour disputes, floods, drought, war, riots, theft, transmission or system failures, communications or broadband services failure or interruption, failure or inadequacy of power supply or equipment, inclement weather, earthquakes and natural disasters) shall not constitute a breach of these Terms and Conditions. The User agrees to take all necessary action to minimise the consequences of such events.
15. Electronic Delivery of Communications
In General. You agree and consent to receive electronically all communications, agreements, documents, notices and disclosures (collectively, "Communications") that we provide in connection with your Juego Account and your use of Juego Services. These Communications include:
a. Terms of use and policies you agree to (e.g., the Juego User Agreement and Privacy Policy), including updates to these agreements or policies;
b. Account details, history, transaction receipts, confirmations, and any other Account or transaction information;
c. Legal, regulatory, and tax disclosures or statements we may be required to make available to you; and
d. Responses to claims or customer support inquiries filed in connection with your Account.
We will provide these Communications to you by posting them on Juego’s website, emailing them to you at the primary email address listed in your Juego profile, communicating to you via instant chat, and/or through other electronic communication such as SMS or mobile push notification.
Withdrawing Your Consent. You may withdraw your consent to receive Communications electronically by contacting us at contact@juego.ph. If you fail to provide or if you withdraw your consent to receive Communications electronically, Juego reserves the right to immediately close your Account or charge you additional fees for paper copies.
Updating your Information. It is your responsibility to provide us with a true, accurate and complete email address and your contact information, and to keep such information up to date. You understand and agree that if Juego sends you an electronic Communication but you do not receive it because your primary email address on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, Juego will be deemed to have provided the Communication to you.
16. Security Breach
If you suspect that your Juego Account or any of your security details have been compromised or if you become aware of any fraud or attempted fraud or any other security incident (including a cyber-security attack) affecting you and / or Juego (together a "Security Breach"), you must notify Juego Support as soon as possible by email free of charge at contact@juego.ph or by calling us on [+63 916 827 6017 ] (international charges may apply) and continue to provide accurate and up to date information throughout the duration of the Security Breach. You must take any steps that we reasonably require to reduce, manage or report any Security Breach. Failure to provide prompt notification of any Security Breach may be taken into account in our determination of the appropriate resolution of the matter.
17. Unclaimed Property
If we hold any property or asset on your behalf as reward or prize, and we are unable to contact you and have no record of your use of Juego’s Services for several years, applicable law may require us to report the asset as unclaimed property to the authorities in certain jurisdictions. We will try to locate you at the address shown in our records, but if we are unable to, we may be required to deliver any such asset to the authorities in certain jurisdictions as unclaimed property. We reserve the right to deduct a dormancy fee or other administrative charges from such unclaimed funds, as permitted by applicable law.
18. Governing Law and Jurisdiction.
This Agreement will be governed by Singapore law. 19. Arbitration.
Any dispute exceeding USD10,000 arising out of or in connection with this Agreement (a "Dispute") shall be referred to and finally resolved by arbitration under the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC”), which are deemed to be incorporated by reference into this clause. The tribunal shall consist of a sole arbitrator, unless the SIAC determines that, in view of all the circumstances of the case, a three-member tribunal is appropriate. The place and seat of the arbitration shall be Singapore. The language to be used in the arbitration proceedings will be English. Any award of the tribunal shall be binding from the day it is made, and the parties hereby waive any right to refer any question of law and any right of appeal on the law and/or merits to any court. Judgment on the award rendered by the tribunal may be entered in any court of competent
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